Single Sign-On Through OneHealthPort is Changing

What’s changing?

Starting mid-January, Premera will no longer use OneHealthPort for single sign-on (SSO) access to Premera.com secure provider tools. The only remaining tools on the MyPremera secure provider dashboard include the PCP roster tool and the electronic funds transfer (EFT) dashboard. Providers will simply use their Availity user ID and password to access these two tools. Note: As of November, our payment policies no longer require a secure sign-in.

Beginning mid-January 2025, you’ll notice a change when you go to the SSO Landing | OneHealthPort page. Some of our Premera and affiliate plans that are only served through Availity will no longer display on the page. Only our individual plan logos will remain.

Medicare Advantage
To sign in to Medicare Advantage providers will need to sign in directly to Advantasure starting mid-January 2025. Secure sign-in will no longer be through OneHealthPort. More details to come in the January issue of Provider News.
Even though our Medicare Advantage plans are ending, please know that we’ll continue to support you throughout 2025.

• Customer service contact information and claims billing will remain the same throughout 2025.
• Access to secure online tools will remain available until June 30, 2025.

If you have questions, contact Medicare Advantage customer service at 888-850-8526.

What’s not changing?
We’ll continue to support our individual plans (via Evolent) through OneHealthPort SSO. Important: For access to our secure tools for our non-individual commercial plans, sign in to Availity using your Availity credentials.