March Member Outreach: Importance of Primary Care and When to See a Specialist
This month, members will receive the following preventive health reminders:
Schedule screenings and preventive visits
Evidence shows that individuals are more likely to complete important screenings and maintain regularly scheduled appointments if they have a primary care provider. Select members will receive a text message, email, or letter reminding them to schedule a preventive examination, including resources to select and connect with a provider. Members who have chronic or complex conditions and are due for 2 or more of the following preventive examinations will receive the communication:
When to see a specialist
Federal Employee Program (FEP) members will receive guidance on when and how to seek care from a medical specialist. It will define what a specialist is, describe situations that may require a referral, and provide practical tips for seeking specialty care. The message aims to assist individuals in understanding the process of obtaining specialist care, preparing for appointments, and considering factors such as transportation and cost. It also advises consulting with a primary care provider if they have questions about pursuing care from a specialist.